Trial operations at the new public administrative service centres in Thanh Khe and Ngu Hanh Son wards show that the reception and processing of citizens' documents on the new wards’ data system have been smoothly handled by the staff, enabling quick settlement and facilitating easy access to public services for the people.

Prime Minister Pham Minh Chinh has demanded that people and enterprises must be the centre, key player, target, and momentum of administrative procedure reforms.

Factors that form the foundation of an e-Government must be completed in 2020, which is one of the tasks in e-Government building for the year, according to Prime Minister Nguyen Xuan Phuc.