Hanoi ranked 60th out of 63 provinces and cities in the Satisfaction Index of Public Administrative Services (SIPAS) in March, with 58.5 out of 100 points, according to the evaluation results on the National Public Service Portal.
Reflecting an improving national economy, the percentage of respondents rating their household’s economic situation as “poor” or “very poor” dropped to 10.2% in 2024 — the lowest since 2019.
National Assembly (NA) Chairman Tran Thanh Man has ordered the northern port city of Hai Phong to comprehensively and effectively carry out and complete the urban administration model, ensuring stable and continuous state management and public services delivery.
Vietnamese Minister of Home Affairs Pham Thi Thanh Tra and French Minister for Public Servants, Simplification and Transformation of Public Action Guillaume Kasbarian discussed cooperation programmes and signed bilateral cooperation documents their a meeting on October 4.
Prime Minister Pham Minh Chinh called for more drastic efforts and resolve to accelerate the digital transformation that has contributed to creating new motives for the nation development while chairing the Government’s hybrid conference with leaders of ministries and sectors and chairmen of the People’s Committees of the centrally-run cities and provinces on July 19.
Prime Minister Pham Minh Chinh has stressed the need to implement specific tasks in order to untangle knots in e-commerce development, according to the Government Office.
People and enterprises must be put at the centre of the digital transformation, and benefit from the achievements that the process has carved out, Prime Minister Pham Minh Chinh said on July 10.
The Lao government will enhance efforts to improve business environment and reduce bureaucracy to facilitate business activities and attract more investment, Prime Minister Sonexay Siphandone said at the ongoing 7th session of the 9th National Assembly.
The World Bank (WB) hosted a workshop in the Mekong Delta city of Can Tho on January 16, seeking measures to boost citizens' participation in the planning, design, and implementation of public services through digital technology.
Representatives from the Vietnamese Ministry of Home Affairs and the French Ministry of Public Transformation and Service exchanged experience in modernising public services, reforming administrative procedures, and raising digital transformation capacity, at a symposium in Hanoi on November 30.
Prime Minister Pham Minh Chinh has signed a decision to issue an administrative reform plan for the second half of 2023, aiming to seek measures to simplify 13 major groups of administrative procedures.
All public services of Da Nang have been provided online at level 4 - the highest level of online public services, which allows users to fill and submit forms, and pay fees online - since the beginning of this year, enabling all residents in the central city to access the services easily.
Over 644,000 payment transactions with a total value of more than 279 billion VND (over 11.8 million USD) were processed through the National Public Service Portal in January, according to the Ministry of Information and Communications.
Ho Chi Minh City has set a target to provide 100% of public services online through completing connection with the National Public Service Portal in 2023, according to the municipal Department of Information and Communications.
The Centre for Public Administrative Services of Tay Ninh has shown strong performance in its operations, winning great satisfaction from locals, contributing to speeding up administrative reform and enhancing the openness and transparency of the local public services.
The northern province of Hung Yen is currently providing 21 out of the 25 essential public services on the National Public Service Portal, following the Government’s project on enhancing the application of population data, e-identification and e-authentication in the national digital transformation in the period of 2022 - 2025, with a vision to 2030.
A delegation of the Ministry of Public Security led by Director of the Police Department for Administrative Management of Social Order To Van Hue is on a working visit to the Republic of Korea (RoK) to learn from the country’s experience in managing residence registration.
The recently-approved National Postal Development Strategy to 2025 with a vision to 2030 targets 100 percent of agricultural households using e-commerce platforms to move their products.
SIPAS (short for Satisfaction Index of Public Administration Services) aims to assess the quality of public services delivered by State administrative agencies. The index is made with five basic factors, including access to services, administrative procedures, public servants, service results, and receiving and handling of feedback.
