ATMs not busy, banking apps congested as Tet nears
Although the Lunar New Year (Tet) is nearing, long queues of people are no longer seen at automated teller machines (ATMs) like in previous years. Instead, online transactions on banking applications are facing difficulties, with network congestion frequently reported by users.
Long queues of people are no longer seen at automated teller machines (ATMs) like in previous Tet seasons (Photo: VNA)
Hanoi (VNA) - Although the Lunar New Year (Tet) is nearing, long queues of people are no longer seen at automated teller machines (ATMs) like in previous years. Instead, onlinetransactions on banking applications are facing difficulties, with networkcongestion frequently reported by users.
Le Anh Dung, Deputy Director of the PaymentDepartment under the State Bank of Vietnam, said that this year, ATMs will notbe as overloaded as in previous years. According to him, the pandemic has seriouslyaffected people's jobs and incomes. On the other hand, the trend of shiftingfrom cash payment to non-cash payment will also help reduce the pressure on the ATMsystem.
Banking apps congested (Photo: VNA)
Regarding faults of banking apps, representatives of somebanks said that the sudden increase in transaction demand in recent days has caused overload of the system sometimes, disrupting services. All bankshave urgently taken measures to stabilise their services soon.
To avoid network congestion when doing online transactionsor having to wait in line to withdraw money at ATMs or transaction offices,banks recommend that users plan ahead and avoid peak times./.
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Long queues of people are no longer seen at automated teller machines (ATMs) like in previous Tet seasons (Photo: VNA) 
Banking apps congested (Photo: VNA) 
