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Online business registration proves effective

Online business registration has saved time and money for enterprises and regulators, Tran Thi Hong Minh, Director General of the Business Registration Management Department told Vietnam Investment Review.
Online business registration has saved time and money for enterprisesand regulators, Tran Thi Hong Minh, Director General of the BusinessRegistration Management Department told Vietnam Investment Review.

*What is your assessment of the impact of online business registration following its launch in early 2013?

Onlinebusiness administration has cut paperwork, saved time and costs forenterprises and regulators, and made life easier for entrepreneurs.

UnderGovernment Decree 43/2010/ND-CP, enterprises will receive businesslicences within five working days following the completion of allnecessary paperwork, but online registration will take only 3.5 days.

As the service opens round-the-clock, entrepreneurs can submit their dossiers at any time they have access to the internet.

Registration payments are also conducted online.

Onlineregistration has also enabled us to manage company more efficiently - avery important element when it comes to granting business licences.

*Youmentioned that online registration has reduced malpractice that oftenoccurred when the process was conducted on paper. Can you elaborate onthat?

One of the objectives during the development process of theonline business registration was to reduce human intervention. In otherwords, it is designed to stop people interfering with the process.

Enterprises can also monitor the progress of their application.

However, the process still needs people to facilitate it. That's why we still need to monitor the operation and train staff.

Peoplehave acknowledged the value of online registration, but in the firstyear, only about 2,000 enterprises received their licences online.

*Why is that number so low?

I don't deny that. In my opinion, there are three major factors hindering new enterprises from using online registration serive.

Firstly,we have failed to spread the word about the online registrationservice. That's why many entrepreneurs don't know they have that option.

Secondly,the level of IT application in general and the use of electronicsignatures and payments are limited in our country. This hinders manyenterprises from making online application.

And finally, people still prefer to use paper they complete themselves. It's time for the public to apply new technology.

Inaddition, there are still some weaknesses in our national businessregistration information system, so we need to continue improving themand make the service more user-friendly.-VNA

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