Samsung Vietnam on October 12 officially announced it was recalling its Galaxy Note7 smartphone after reports of the device catching fire while charging.
Samsung Vietnam announced to recall Galaxy Note7 to ensure customers' benefits and safety (Photo: androidauthority)
Hanoi (VNA)♎ - Samsung Vietnam on October 12 officially announced it was recalling its Galaxy Note7 smartphone after reports of the device catching fire while charging.
The decision to withdraw the product from the market confirmed Samsung's commitment to accord customers' benefits and safety top priority, the company said. Samsung also recommended smartphone users turn off and stop using the device.
Accordingly, Samsung will recall the product and pay 18.99 million VND (844 USD) to each Galaxy Note7 buyer from October 18 to November 18.
Galaxy Note7 owners should bring their products and their identification card or passport to any Samsung guarantee centre nationwide or call the free hotline 1800 588 889 to get their money back.
In addition, Samsung is also offering a 1.5 million VND voucher to each customer to buy new Samsung products. Customers can borrow another Samsung smartphone for temporary use if they have not bought other phone yet.
The dramatic warning came in the form of a written statement issued a little over a month after the world's largest smartphone maker announced a global recall of 2.5 million Note7s in 10 markets following complaints that its lithium-ion battery exploded while charging.
Exports to fall
As one of the Samsung's biggest production centres, Vietnam is expected to be affected by the massive recall as the country has supplied around 35 percent of the producer's mobile phones around the world. Vietnam's export turnover would be directly affected by the recall.
Baodautu.vn cited figures from the General Statistics Office (GSO) showing that the country's export turnover in August surged 5.9 percent, equivalent to 896 million USD, while in September it was reduced by 6.8 percent, equivalent to 1.1 billion USD. One of the reasons was due to export of Samsung Galaxy Note7 models.
The GSO said the launch of the product in August had led to a hike in export turnover. In September, the halt of Samsung Galaxy Note7 affected the export turnover. Exports of mobile phones and accessories were reduced by 506 million USD last month.
Former Minister of Planning and Investment, Professor Nguyen Mai, told the newspaper that the affect would not be too dramatic as the Samsung Galaxy Note7 is only one of several products from the huge manufacturer. However, it was also slated as Samsung's key product.
The decrease in export turnover would contribute to making the year's target of 10 percent growth more difficult to achieve, especially as the country's growth rate in the first nine months was 6.7 percent.
Vietnam's export growth has been dependent on Samsung since its operations began in the country in 2009. Samsung contributes up to 20 percent of the country's total export turnover. Last year, Samsung Vietnam shipped 32.78 billion USD. The figure this year is expected to be 34.4 billion USD.
Mai said Samsung had no plan to cut the jobs in Vietnam. He said the firm not only produced smartphones and tablets in Thai Nguyen and Bac Ninh provinces but also refrigerators and washing machines in HCM City. Big firms like Samsung would have solutions to regain customers' trust, he added.-VNA
The Civil Aviation Authority of Vietnam has issued an instruction telling airlines to warn passengers against putting Samsung Galaxy Note 7 phones in their luggage due to the risk of battery fires.
Malaysia’s Department of Civil Aviation ( DCA ) on September 13 banned passengers aboard a flight from turning on or charging smartphone Samsung Galaxy Note 7 following reports on explosion risks.
The new Government decree also simplifies loan procedures while expanding credit incentives to include organic and circular agriculture, allowing them to access preferential terms similar to those of high-tech and value-chain based agricultural production.
Developed with state-of-the-art infrastructure, the Da Nang FTZ is designed to become a leading regional economic centre and a strategic growth pole in Vietnam’s new development landscape.
The Binh Duong Association of Supporting Industries (BASI) is expected to promote the usage of domestically manufactured components while supporting businesses in accessing international markets, strengthening linkages, and promoting deeper integration into global supply chains.
PwC Vietnam forecasts a vibrant M&A market in Vietnam’s healthcare sector in 2025, driven by rising demand for high-quality medical services and a growing middle class. Pharmaceutical companies, private hospitals, and specialised medical facilities, particularly in ophthalmology and oncology, are predicted to be key targets for M&A.
The central province of Quang Nam is set to become a hub for the medicinal plant industry, with Ngoc Linh ginseng designated as the core crop, under the Prime Minister's decision issued earlier this year.
The North-South Expressway project is scheduled for completion by 2030, aiming to establish the groundwork for Vietnam’s modern railway industry and stimulate regional economic development, positioning the country for a significant economic leap in the era of national rise.
The probe, initiated on June 11 following a petition by the US Coalition for Fair Trade in Hardwood Plywood, targets products classified under HS Code 4412 and 9403 imported from China, Indonesia and Vietnam.
Sun PhuQuoc Airways was born as a perfect piece in Sun Group’s strategic vision to build a premium ecosystem of tourism, entertainment, real estate, and aviation. With a pioneering ambition, Sun PhuQuoc Airways is not just an airline, but a symbol of connection – bringing the world to Phu Quoc and taking Phu Quoc to the world.
A key change in the draft decree is a provision requiring bank transfers for gold transactions valued at 20 million VND (765 USD) and above, to enhance transparency and verify customer identities.
In the first four months of 2025, trade turnover between Vietnam and Cambodia surpassed 3 billion USD, marking a 7% increase compared to the same period in 2024.
On June 19 alone, a total of 2,005 trucks completed customs clearance at Lang Son’s border gates — the highest single-day figure ever recorded in the province. Of these, 634 carried exports and 1,371 imports.
The OECD Economic Surveys: Vietnam 2025 report focuses on analysing the country’s macroeconomic fundamentals, the impact of international integration on attracting foreign investment and trade, and the country’s prospects for developing a low-carbon economy.
Antoine Colin, Senior Vice President for Global Supply Chain Digital Transformation & Resilience at HP Inc., affirmed HP’s strategic commitment to building a supply chain and ecosystem in Vietnam and the region.
Deputy Director General of the Ministry of Industry and Trade (MoIT)’s Trade Promotion Agency Bui Quang Hung emphasised that logistics has evolved from a technical function into a core capability for Vietnamese exporters to maintain their competitive advantage in the US market.
A trade official has suggested companies work closely with shipping lines, airlines, and freight forwarders to monitor routes, transit times, and potential surcharges while exploring broader cargo insurance to cover risks like war and terrorism.
In addition to institutional reform, the agency is also rolling out key solution groups to combat counterfeit goods, imitations, and intellectual property infringements in the digital environment.
The event, co-organised by the Vietnam Trade Office in the UK and TT Meridian, a local importer of Vietnamese fresh produce, aims to build a national lychee brand and encourage broader recognition of Vietnamese fruits in a competitive, high-end market.
The industry's performance has been powered by bold investments in modern production lines, enabling Vietnamese firms to produce complicated products which were exclusive to advanced economies.
Samsung Vietnam announced to recall Galaxy Note7 to ensure customers' benefits and safety (Photo: androidauthority)
