Hanoi (VNA) - The new-age carrier Vietjet on September 4 officiallyself-handled its ground operations at Noi Bai International Airport in Hanoi,becoming the first ever private carrier to set up its own ground handling armin Vietnam. 

The move aims to improve the airline’s service quality, independently andflexibly adjust its own flight schedule to meet seasonal flight operations,especially in peak season, and effectively manage its operation costs. It wouldalso help to unify Vietjet’s images and brand recognition as well as to ensurethe airline’s thorough and safe operation.

“The launch of Vietjet ground services in Hanoi today is one of the milestonesof Vietjet’s strategic development to indeed optimise our cost-reducingopportunities while enhancing ground handling service quality and facilitatingmore sources of revenue,” said Vietjet Vice President Nguyen Thanh Son.

Vietjet is currently one of largest airlines in Vietnam in terms of domesticflight frequency, particularly at Noi Bai International Airport. The carrieroperates over 30 domestic and international routes from and to the airport,serving thousands of passengers daily. Noi Bai is hence selected as the firstairport for Vietjet to handle its own ground services, paving the way for theairline’s further service expansion in the future.

By setting up its own ground handling services when the aviation industry washeavily impacted by the COVID-19 pandemic, Vietjet has proved to be an airlineof great administration capabilities as it constantly comes up with flexiblebusinesses to respond well to the changing and challenging businessenvironment.

As a matter of fact, Vietjet for years has been among the top airlines with thefastest growth rate in the region. The airline’s consolidated after-tax profitreached 47 billion VND (approx. 2 million USD) in the first six months of thisyear.

“Vietjet has proactively sought for extra business opportunities during thepandemic in addition to the self-handling ground services, for example boostingthe cargo transport services since April 2020 and operating thousands of cargoflights delivering essential goods and medical equipment,” Vietjet VicePresident Nguyen Thanh Son added.

In preparation for the bouncing back of the aviation market post-pandemic,Vietjet has developed plans for various new e-commerce products, which will bereleased soon in the coming time. They are believed to bring great benefits tocustomers and generate potentially high revenue for the airline.


Vietjet is also ready to carry out its flight plans for international marketsas soon as the authorities give the green light. It is though determined tomake sure that the pandemic will be strictly kept under control to protect thewellbeing of the passengers and the airline’s staff, fundamentally contributingto the economy and investment recovery.

The new-age carrier Vietjet has not only revolutionised the aviation industryin Vietnam but also been a pioneering airline across the region and around theworld. With a focus on cost management ability, effective operations andperformance, Vietjet offers flying opportunities with cost-saving and flexiblefares as well as diversified services to meet customers’ demands.

Vietjet is a fully-fledged member of the International Air TransportAssociation (IATA) with the IATA Operational Safety Audit (IOSA) certificate.As Vietnam’s largest private carrier, the airline was awarded the highestranking for safety with 7 stars in 2018 and 2019 by the world’s only safety andproduct rating website airlineratings.com and listed as one of the world’s 50best airlines for healthy financing and operations by Airfinance Journal in2018 and 2019.

The airline has also been named as Best Low-Cost Carrier by renownedorganisations such as Skytrax, CAPA, Airline Ratings, and many others./.