An overview of National Assembly's ongoing sixth plenary session (Photo: VNA) In a report on the results, head of the NA Standing Committee's OmbudsmanCommission Duong Thanh Binh said that since the beginning of this year, the number of citizens visiting NA's agencies and Delegations of NA deputies to make complaints and denunciations increased by 1,615 from 2022. There were also 102 more cases involving large number of complainants. He added that the number of written complaints sent to the NA rose by 1,384.
The complaints and denunciations mainly related to land and construction management, compensation in land clearance, apartment management, and violations of environmental regulations.
Binh said that the work of receivingcitizens, handling complaints and supervising the settlement of citizens' complaintsand denunciations has been carried out by NA agencies and delegations more andmore effectively.
Many pressing and urgent issues in society,and difficulties and obstacles in implementing policies and laws in practicehave been promptly reported to competent agencies for consideration andsettlement. Many complicated cases which involve a large number of people havebeen handled by competent agencies, thus helping strengthen people's trust inthe Party and State and demonstrating the roles and responsibilities of NA agenciesand delegations.
Head of the NA Standing Committee's Ombudsman Commission Duong Thanh Binh (Photo: VNA) To improve the effectiveness of the works,the NA Standing Committee proposed that the Government and the Prime Minister direct ministries, sectors and People's Committees of provinces and cities to continue effectively implement the NA Standing Committee’s recommendationsin Resolution No. 623/NQ-UBTVQH15 on continuing to strengthen effectiveness andefficiency in implementing policies and laws on receiving citizens and addressingtheir complaints and denunciations.
Government Inspector General Doan HongPhong reported to the NA that in 2023, over 391,500 citizens have come to administrative agencies to complain, denounce,and report on 294,909 cases, while courts at all levels have received 285 complainants related to 253 cases.
Administrative agencies have handled428,955 out of 453,097 received petitions.
In terms of complaint settlement, 17,463out of 21,374 cases, or 81.7%, have been handled, while 6,618 out of 7,666cases related to denunciations, or 86.3%, have been addressed.
Delivering the NA's assessment of the Government's reporton citizen reception and settlement of complaints and denunciations in the administrative fields, this year, Chairman of the NA Committee on Legal Affairs Hoang Thanh Tung saidthat the Government's report has comprehensively reflected the performance of state administrative agencies, People's Court, People'sProcuracy, and Government Inspectorate in accordance with the legislative body’srequirements.
He noted the improvements made in the work, adding that many outstanding problems that have existed for many years remained unsolved. Therefore, the NA Committee on Legal Affairs requested that the Government further clarify the settlement of those problems and identify the agencies and localities with poor performance in the work as well as specific measures to create breakthrough changes in those places./.
Binh said that the work of receivingcitizens, handling complaints and supervising the settlement of citizens' complaintsand denunciations has been carried out by NA agencies and delegations more andmore effectively.
Many pressing and urgent issues in society,and difficulties and obstacles in implementing policies and laws in practicehave been promptly reported to competent agencies for consideration andsettlement. Many complicated cases which involve a large number of people havebeen handled by competent agencies, thus helping strengthen people's trust inthe Party and State and demonstrating the roles and responsibilities of NA agenciesand delegations.
Head of the NA Standing Committee's Ombudsman Commission Duong Thanh Binh (Photo: VNA) Government Inspector General Doan HongPhong reported to the NA that in 2023, over 391,500 citizens have come to administrative agencies to complain, denounce,and report on 294,909 cases, while courts at all levels have received 285 complainants related to 253 cases.
Administrative agencies have handled428,955 out of 453,097 received petitions.
In terms of complaint settlement, 17,463out of 21,374 cases, or 81.7%, have been handled, while 6,618 out of 7,666cases related to denunciations, or 86.3%, have been addressed.
Delivering the NA's assessment of the Government's reporton citizen reception and settlement of complaints and denunciations in the administrative fields, this year, Chairman of the NA Committee on Legal Affairs Hoang Thanh Tung saidthat the Government's report has comprehensively reflected the performance of state administrative agencies, People's Court, People'sProcuracy, and Government Inspectorate in accordance with the legislative body’srequirements.
He noted the improvements made in the work, adding that many outstanding problems that have existed for many years remained unsolved. Therefore, the NA Committee on Legal Affairs requested that the Government further clarify the settlement of those problems and identify the agencies and localities with poor performance in the work as well as specific measures to create breakthrough changes in those places./.
VNA
