Hanoi (VNA) – Prime Minister Pham Minh Chinh has requested the organisation of a national event on June 30 to officially announce the implementation of new two-tier local administration model, which will begin full operations across the country on the next day.

PM Chinh made the request while chairing a conference on June 20 to disseminate instructions from the Politburo, the Party Central Committee’s Secretariat, and Party General Secretary To Lam regarding key tasks for implementing the model.

At the conference, participants reported that the Government has so far issued 28 decrees on the delegation of responsibilities and powers between the central Government and two-tier local administrations. Several localities have already piloted the new governance model.

The Government has also held nationwide training sessions and introduced various mechanisms and platforms to address issues raised by grassroots authorities and citizens. Hotlines have been established by ministries and sectors to handle public inquiries on administrative services. Artificial intelligence and virtual assistants have been deployed to provide information and facilitate access to 1,800 public services, helping to promptly resolve issues at the grassroots level.

However, delegates acknowledged that several ministries and ministerial-level agencies have yet to issue guiding circulars. Some localities have not completed the necessary arrangements for office space, working conditions, or staffing. There have also been occasional failures in the IT infrastructure and software supporting online public services.

Recognising both the achievements and existing challenges, PM Chinh called for the urgent issuance of relevant legal documents to clearly define the decentralisation of power, thereby ensuring the smooth operations of the two-tier model without overlaps or legal gaps.

He requested all ministries and sectors to immediately set up permanent task forces to receive, respond to, and resolve issues arising during the implementation. Additionally, a meeting with all 63 centrally-run cities and provinces must be held to review matters related to office arrangements, working conditions, personnel allocations, and budget disbursement for those leaving their posts.

The PM stressed that by June 30, 100% of administrative procedures under the jurisdiction of ministries, sectors, and local authorities must be fully synchronised and unified across national- and provincial-level administrative procedure resolution systems. Furthermore, all localities must complete integration with the national public service portal, while all relevant agencies and all localities must upgrade and configure their IT systems to meet the requirements of administrative unit reorganisation and the operation of the two-tier administration model.

ꦜ In addition, it is important to ensure full provision of 25 end-to-end online public services, already integrated into the national public service portal, to better serve both citizens and businesses, the government leader noted./.