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Airlines told to improve security, service quality during Lunar New Year holiday

The Civil Aviation Authority of Vietnam (CAAV) has ordered airlines to improve security, flight safety and service quality, including to minimise delayed and cancelled flights, while maintaining COVID-19 prevention measures, during the upcoming 2023 New Year and Lunar New Year (Tet) holidays.
Airlines told to improve security, service quality during Lunar New Year holiday ảnh 1Airplanes at Noi Bai International Airport (Photo: VNA)
HCM City (VNS/VNA) - The Civil Aviation Authority of Vietnam(CAAV) has ordered airlines to improve security, flight safety and servicequality, including to minimise delayed and cancelled flights, while maintainingCOVID-19 prevention measures, during the upcoming 2023 New Year and Lunar NewYear (Tet) holidays.

Dinh Viet Thang, head of CAAV, said demands on air travel are expected tosharply increase during the holidays.

Airlines have been told to allocate enough staff to deal with any incidents andminimise delayed and cancelled flights.

Thang has also asked all airlines to ensure that pilots, flight attendants andtechnicians follow regulations on flight safety.

The country’s busiest airports, such as Tan Son Nhat, Noi Bai, Da Nang, Vinh,Cam Ranh, Phu Quoc and Cat Bi, have been asked to focus on flight safety duringthis time, according to Thang.

Thang has also directed the Vietnam Airlines Corporation to make its own planto serve passengers during the holidays.

The corporation should check its infrastructure and facilities, and then takemeasures to repair or maintain runways and parking lots if necessary.

The Vietnam Air Traffic Management Corporation is asked to allocate more staffto ensure operations run smoothly when additional flights are changed orweather conditions worsen.

Airlines must also control alcohol and drug use violations by aviationemployees, especially pilots, aircraft maintenance staff, air trafficcontrollers and ground service staff.

The departments of transport across cities and provinces have been asked towork with competent authorities to reduce congestion at airports, especially TanSon Nhat International Airport in Ho Chi Minh City.

Domestic airlines will add more night flights before, during and after theholidays to meet increasing passenger demand, according to CAAV.

The airlines plan to increase the number of seats to 6.7 million from 5.1million to meet travel demand, it said.

During the holidays, the average number of daily flights will be increased tomore than 1,000 from 826, it added.

Routes that will see more round-trip flights are from HCM City to Hanoi, Da Nang,Dong Hoi, Vinh, Thanh Hoa, Chu Lai, Hai Phong, Quy Nhon, Hue, it added.

The Lunar New Year holiday will fall on January 22, 2023./.
VNA

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