Deputies emphasise need to prevent false information on goods, services
National Assembly (NA) deputies stressed the need to supplement the responsibilities of relevant agencies in preventing and eliminating false information on products to protect consumers, as the legislature put the draft Law on Protection of Consumer Rights (amended) on table during its ongoing fifth plenary session on May 26.
National Assembly deputies attend the fifth plenary session. (Photo: VNA)
Hanoi (VNA) - National Assembly (NA) deputies stressed the need to supplementthe responsibilities of relevant agencies in preventing and eliminating falseinformation on products to protect consumers, as the legislature put the draft Lawon Protection of Consumer Rights (amended) on table during its ongoing fifth plenarysession on May 26.
They pointed to many acts of using social media to popularisefalse and misleading information, and even counterfeit product brands todeceive consumers.
To Van Tam from Kon Tum province said that one of theimportant factors in protecting the rights and interests of consumers is that theyhave sufficient and accurate information about the quality of products andservices.
However, amidst the siege of fake information, it isdifficult for consumers to distinguish which products are good and authentic, leaving many to fall victim to false advertising, emphasised Tam.
Deputy To Van Tam from Kon Tum province. (Photo: VNA)
Therefore, he proposed to supplement the responsibilities of the Ministry ofIndustry and Trade and relevant ministries and sectors, especially the Ministryof Information and Communications, in preventing and removing false informationon social media by professional technical measures.
Sharing the same view, Huynh Thi Phuc from Ba Ria-Vung Tauprovince proposed adding regulations on the responsibilities of communicationsagencies in advertising and promoting goods and services.
Tran Thi Thu Phuoc of Kon Tum province stated that inorder to protect consumers, the draft law clearlystipulates the responsibilities of organisations and individuals to provide transparent, accurate, and sufficient information about goods and services toconsumers, as well as compensation and settlement measures for consumers whenthere is a problem.
However, in practice, consumers are routinely deceived, she stressed, adding that the draft law needs tospecify criteria for assessing whether the conduct of organisations andindividuals misrepresents products or services to consumers, based on consumer cognitive abilityand identification.
Appreciating deputies’ ideas, Chairman of the NA Committeeon Science, Technology and Environment Le Quang Huy said that the agency willwork with the drafting agency to fully acquire and clarify these contentsbefore submitting this draft law to the NA for approval./.
Genuine product authentication through QR Code has been put into operation at //truyxuat.gov.vn by the Ministry of Industry and Trade’s Vietnam E-Commerce and Digital Economy Agency to support and encourage people and businesses to use digital solutions to prevent counterfeit goods in e-commerce transactions.
The Vietnam Directorate of Market Surveillance under the Ministry of Industry and Trade (MoIT), and Cooperativeve Vereniging SNB - React U.A (React) in Asia-Pacific, an anti-counterfeiting network, on December 8 signed a memorandum of understanding (MoU) to fight counterfeiting and infringements of intellectual property (IP) rights.
The Vietnam Directorate of Market Surveillance (DMS) on April 25 signed a Memorandum of Understanding (MoU) with Schott AG, a leading group in the areas of specialty glass, glass-ceramics and glass innovations from Germany, aiming to promote cooperation in combating counterfeits products and enforcing intellectual property (IP) rights of Schott AG brands in Vietnam.
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National Assembly deputies attend the fifth plenary session. (Photo: VNA) 
Deputy To Van Tam from Kon Tum province. (Photo: VNA) 
