An automatic check-in kiosk of Vietnam Airlines (Photo: Vietnam Airlines) Hanoi (VNA) – The national flag carrier Vietnam Airlines has announcedthat it will introduce automatic check-in kiosks at London’s Heathrow Airportin the UK from April 8.
The airline has already launched this service at Narita International Airport, KansaiInternational Airport, and Fukuoka International Airport in Japan; IncheonInternational Airport in the Republic of Korea; Frankfurt International Airportin Germany; and the three domestic airports of Noi Bai, Da Nang, and Tan Son Nhat.
It will also be expanding the service to Haneda Airport and NagoyaInternational Airport in Japan, Busan International Airport in the Republic ofKorea, Guangzhou Baiyun International Airport and Hong Kong InternationalAirport in China, and Changi International Airport in Singapore.
The kiosk allows passengers to check in from 24 hours to 60 minutes prior tothe scheduled departure time without waiting in queues.
According to the airline’s representative, theinstallation of the self check-in kiosks is part of its digitalisation processto bring the most convenient services to the customers. The airline has beenmaking strides towards becoming a digital airline in the future.
As of the end of 2018, about 40 percent of the carrier’s passengers departingfrom Noi Bai, Da Nang, and Tan Son Nhat airports used online check-ins viawebsite, mobile application, and airport kiosks.
Vietnam Airlines is operating 94 routes to 21 domestic and 29 internationaldestinations with an average of 400 flights per day, connecting the world’smajor cities to travel destinations in Vietnam, Laos, Cambodia, and Myanmar.
Vietnam Airlines became a member of SkyTeam – a global airline alliancewhose 20 members provide access to an extensive global network of 16,609 dailyflights to 1074 destinations in 177 countries – in 2010, reaffirming thecarrier’s position on the global aviation map. In 2015, Vietnam Airlines becamethe first airline in the world to successfully operate both next-generationaircraft Boeing 787-9 Dreamliner and Airbus A350-900 XWB at the same time.
The airline has spearheaded Vietnam’s aviation market – one of thefastest-growing domestic markets in the world – throughout its 20 years ofdevelopment at a double-digit annual growth rate. Positioning itself as amodern carrier with an internationally recognisable brand characterised byVietnamese traditional culture, Vietnam Airlines aims to achieve five-starstatus and become a major airline in Asia. –VNA
VNA
