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Thua Thien Hue: Digital transformation ultilised as driving force for socio-economic growth

The central province of Thua Thien Hue has been building foundations for digital transformation serving local administration reform and creating a driving force for socio-economic growth.
Thua Thien Hue: Digital transformation ultilised as driving force for socio-economic growth ảnh 1Illustrative photo (Source: baothuathienhue.vn)

Thua Thien Hue (VNA)
– Thecentral province of Thua Thien Hue has been building foundations for digitaltransformation serving local administration reform and creating a driving forcefor socio-economic growth.

As early as 2014, the province launched five shared software followingthe direction of shared infrastructure and centralised database.

In 2016, the provincial portal for online public administrativeservices came into operation.

In 2019, the local authority issued Decision 1779/QD-UBND approvinga plan for smart urban services development.

In July 2020, it issued Decision 1957/QD-UBND approving the provincialdigital transformation programme following the motto of paperless; meetings withoutmass gathering; online public administrative services; and cashless payment.

Under the programme, by 2030, Thua Thien Hue will complete itsdigital government and society models, with the smart urban model becomingpopular in social and public management, and digital economy a core method for promoting socio-economic growth.

Talking to the press in mid-June, Chairman of the provincialPeople’s Committee Phan Ngoc Tho said stepping up digital transformation inadministrative agencies has contributed significantly to administrative reform, cutting related paperwork, time, and costs.  

Digital transformation in the sector is a key condition for thepromotion of such transformation across economic spheres.

Since 2020 to date, to ensure COVID-19 prevention andcontrol, the local authorities have promoted online meetings from communal to provincial levels.

According to the provincial Department of Information andCommunication, to date, 100 percent of the local administrative procedures havebeen offered online at level 2 and above.

All documents submitted by people and businesses are recordedin an electronic one-stop system, so they can look up the settlement status of their applications via the Internet, SMS, or Zalo.

In addition, the province is piloting a digital government projectthat put the people at its centre.

Prioritising digitaltransformation in tourism

Nguyen Thanh Binh, Vice Chairman of the provincial PeopleCommittee, said in 2021, the province focuses on digital transformation in foursectors, with tourism one of the priorities.

Currently, a large number of smart tourism models andproducts have been formed such as virtual reality models, automatic audionarrations at relic sites, the digitisation of cultural heritages, and smarttourist cards.

Binh listed key tasks for the time to come, including buildingdigital database and infrastructure for tourism, developing applications to connect centraland local management activities and smart apps to serve tourists, and trainingtourism personnel.  

At a Thua Thien Hue digital transformation week held in lateApril, Deputy Minister of Information and Communications Nguyen Huy Dungunderscored that the province must become a destination for large technological events of the nation and the world toward the goals of developingtourism and technology as well as becoming a digital transformation model.

The COVID-19 pandemic has a major impact on tourism inVietnam, and Thua Thien-Hue province is no exception. The pandemic has forced thesuspension of many tourism promotion plans here, pushed a number of travelcompanies to the brink of bankruptcy, and caused thousands of layoffs in thesector.

The provincial tourism sector lost about 2.25 trillion VND(97.4 million USD) so far this year, as the number of holidaymakers dropped 55percent year-on-year. /.
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